Public response…

Posted on September 13, 2013

The Golden hour (link) is often referred too by emergency services, also the time between ringing for help and it arriving can seem interminably long.  This is the first time I’ve seen a system where a member of the public can gain access to an Automated External Defibrillator by ringing the emergency services. At the moment despite the title this is only automated to a point; it still requires human input to apply the pads and activate it. designing products for high stress environments is challenging, how do you communicate the necessary steps quickly and concisely in a universal manner? Symbols? Text? Haptic communication? Semiotics? Systems like this are bound to be even more automated in the future, our devices are recording more and more about our health. They might reach the stage where they can predict or see possible problems ahead of time and direct you to help before the event, some of this doesn’t seem to far off….